How We Work
When you work with Scale Code, you are not handing your growth to a black box. You get a clear, structured process, regular check-ins, and full visibility into what we are doing and why. This page walks you through exactly how a partnership with us works — from the first call to ongoing scaling — so you know what to expect at every step.
How a Partnership Works
Every engagement follows the same proven path. We adapt the detail to your business, but the structure stays the same so nothing falls through the cracks.
Discovery & Strategy
We start with a focused call to understand your business, goals, numbers and offer. You leave with a clear view of where the growth is and how we would approach it — no pitch, just a plan.
Onboarding & Secure Setup
We set up your accounts, tracking and access in a structured, secure way. You keep ownership of every account; we work inside yours with the permissions we need, and nothing more.
Foundations & Build
We build the engine: creative, campaign structure, tracking, and the systems and automations that capture and qualify every lead. Everything is documented as we go.
Launch
We go live with a clear plan and clear expectations. You know what is running, what we are testing, and what success looks like in the first phase.
Optimise & Scale
We read the data, cut what does not work, and double down on what does. As performance proves out, we scale deliberately — not by guessing, but by following the numbers.
Review & Report
We close the loop with regular reporting and strategic reviews, so you always know what happened, what it means, and what is next.
Reporting and Evaluation Rhythm
Transparency is built into how we operate, not bolted on at the end:
- Weekly performance recaps — a clear summary of what is running, the key numbers, and the actions we are taking.
- Monthly strategic reviews — a step back to look at the bigger picture, the trend lines, and the plan for the period ahead.
- Live dashboards, 24/7 — you can check your numbers whenever you want, not just when a report lands in your inbox.
- Everything documented — decisions, tests and changes are recorded, so the account is never a mystery.
Your Data Is Always Yours
We build everything so that you stay in control. Your advertising accounts, customer data, systems and reporting belong to you. You have access to the information at all times, you can see exactly what the numbers are saying, and if our paths ever part, you keep what we built together. No lock-in, no hostage data.
How We Communicate
You get a direct line to the people working on your account — not a ticket queue. We keep communication clear and responsive, we flag things early, and we make sure you always know who to talk to. AI and automation handle the busywork in the background; the thinking, judgement and relationship stay human.
Commercial Terms
We keep the commercials straightforward and predictable:
- scope, deliverables and fees are agreed in writing before we begin;
- invoices are payable within 14 days;
- advertising budget is paid directly to the platforms and is separate from our fees; and
- no hidden costs — if something is out of scope, we tell you before any work starts.
The full terms are set out in our Terms & Conditions, and how we handle data is covered in our Privacy Policy.
Our Commitments to You
Full transparency
Clear reporting and live dashboards. You always know what is happening and why.
You own everything
Your accounts, data and systems stay yours, with access at all times.
Security & confidentiality
We treat your access and information with care and keep it confidential.
Everything documented
Decisions, tests and changes are written down, so the account is never a mystery.
No lock-in
If we ever part ways, you keep what we built together.
Real accountability
Regular evaluation moments where we own the results — good or bad.
What We Ask of You
Great results are a partnership. We ask that you share accurate information, give us timely feedback and approvals, and trust the process while we prove it with numbers. The more closely we work together, the faster we move.
Ready to see how we would grow your business?
Book a call and we will map out exactly how we would approach your growth. No pitch — just a plan.
Book a Call